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Q21. When an incoming PSTN call arrives at an H.323 gateway, how does the called number get normalized to an internal directory number in Cisco Unified Communications Manager? 

A. Normalization is done by configuring the significant digits for inbound calls on the H.323 gateway configuration in Cisco Unified Communications Manager. 

B. Normalization is done using route patterns. 

C. Normalization is done using the gateway incoming calling party prefixes based on number type. 

D. Normalization is achieved by local route group that is assigned to the H.323 gateway. 


Q22. Which three configuration settings are included in a default region configuration? (Choose three.) 

A. Audio Codec 

B. Video Call Bandwidth 

C. Link Loss Type 

D. Location Description 

E. Immersive Bandwidth 

F. Real Time Protocol 

Answer: A,B,C 

Q23. You are the Cisco Unified Communications Manager in Certpaper.com. You use a remote site MGCP gateway to provide redundancy when connectivity to the central Cisco Unified Communications Manager cluster is lost. How to enable IP phones to establish calls to the PSTN when they have registered with the gateway? (Choose three.) 

A. POTS dial peers must be added to the gateway to route calls from the IP phones to the PSTN. 

B. The default service must be enabled globally. 

C. The command ccm-manager mgcp-fallback must be configured. 

D. COR needs to be configured to disallow outbound calls. 

Answer: A,B,C 


Incorrect Answer: D Class of restriction: Cisco Unified Communications Manager Business Edition 3000 supports class of service (CoS) with respect to geographic reach as follows: 

– Campus 

– Local 

– National 

– International 

– Emergency services 

. Call waiting 

. Default ringtones 

. MoH 

. Speed dials: Single-button, not BLF 

Link: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps11370/data_sheet_ 


Q24. Assume that the Cisco IOS SAF Forwarder is configured correctly. Which minimum configurations on Cisco Unified Communications Manager are needed for the SAF registration to take place? 

A. SAF Trunk, SAF Security Profile, SAF Forwarder, and CCD Advertising Service 

B. SAF Trunk, SAF Security Profile, SAF Forwarder, and CCD Requesting Service 

C. SAF Trunk, SAF Security Profile, SAF Forwarder, CCD Requesting Service, and CCD Advertising Service 

D. SAF Trunk, SAF Security Profile, and SAF Forwarder 

E. SAF Trunk, CCD Requesting Service, and CCD Advertising Service 


Q25. In a Centralized Call processing architecture, you have deployed Extension Mobility (EM) feature. After the deployment of EM, when one of the end-users tries to login to the IP phone, the Error 25 is displayed on the screen. What three things should you do to resolve this issue? (Choose three.) 

A. upgrade the firmware of the IP Phone to the latest version 

B. activate EM feature service under Cisco Unified Serviceability 

C. associate EM Device profile with the end-user 

D. subscribe the MAC address of the IP Phone to EM Service 

E. update EM Phone Service URL to point to the publisher 

F. subscribe device profile to EM phone service in case the enterprise subscription of EM Service is disabled 

Answer: B,C,D 

Q26. You are entering the description for the Service Advertisement Framework forwarder. 

Which three characters should you avoid entering in the description? (Choose three.) 

A. < > 

B. & 

C. % 

D. # 

E. $ 

F. @ 

Answer: A,B,C 

Q27. Which option indicates the best QoS parameters for interactive video? 

A. 1% Max Loss, 150 ms One-way Latency, 30 ms Jitter, 20% Overprovisioning 

B. 5% Max Loss, 5 s One-way Latency, 30 ms Jitter, 20% Overprovisioning 

C. 0% Max Loss, 100 ms One-way Latency, 30 ms Jitter, 20% Overprovisioning 

D. 1% Max Loss, 160 ms One-way Latency, 60 ms Jitter, 10% Overprovisioning 


Q28. What happens if location-based CAC is used and there is no bandwidth available when a remote caller is placed on hold? 

A. Cisco Unified Communications Manager sends TOH rather than MOH. 

B. Cisco Unified Communications Manager terminates the call. 

C. Cisco Unified Communications Manager plays default MOH. 

D. Cisco Unified Communications Manager attempts to reconnect the call immediately. 


Q29. Refer to the exhibit. 

When a call between two HQ users is being conferenced with a remote user at BR, which configuration is needed? 

A. The BR_MRG must contain the transcoder device. The BR_MRGL must be assigned to the BR phones. 

B. The HQ_MRG must contain the transcoder device. The HQ_MRGL must be assigned to the HQ phones. 

C. A transcoder should be configured at the remote site and assigned to all remote phones through the BR_MRGL. 

D. The HQ_MRG must contain the transcoder device. The HQ_MRGL must be assigned to the software conference bridge. 

E. Enable the software conference bridge to support the G.711 and G.729 codecs in Cisco Unified Communications Manager Service Parameters. 


Q30. Refer to the exhibit. 

You have configured transcoder resources in both an IOS router and a Cisco Unified Communications Manager. When you review the configurations in both devices the IP addresses and transcoder names are correct, but the transcoder is failing to register with the Cisco Unified Communications Manager. Which command needs to be edited to allow the transcoder to register properly? 

A. The associate profile and dsp farm profile numbers need to match associate ccm 2 command. 

B. The associate ccm 2 priority 1 command needs to be changed so the ccm value matches identifier 1 in the sccp ccm command. 

C. The sccp ccm group number needs to match the associate ccm 2 command. 

D. The maximum sessions command must match the number of codecs configured under the dsp farm profile. 

E. The sccp ccm group number must match the voice-card number. 



Incorrect Answer: A, C, D, E The value of the IP address should match the IP address in the ip source-address command Link: 

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmevtr ns.html